Brenda of United Way tells viewers about Montana 2-1-1. 2-1-1 is available nationwide, but Montana 2-1-1 consists of five partners across the state offering services for people in the community to connect with home, health, and other community providers available. Montana 2-1-1 is available 24 hours a day. If you can’t reach by phone, you may contact representatives via email or the website. Call center operators are trained. United Way’s role with Montana 2-1-1 is as overseer of website functionality.